VENETEX EXPRESS - Envios a todas partes | Venetex Express

PRIVACY POLICY

AGC Freight Forwarder LLC, operating under the trade name Venetex Express (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://venetexexpress.com and use our services. By accessing or using our website, you agree to the practices described in this policy.

INFORMATIONS WE COLLECT

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping or mailing address
Identification documents submitted through service forms
Shipment details

Communication Data

Email correspondence
SMS communications
Inquiry details

Technical & Usage Data

IP address
Browser type
Device information
Pages visited
Interaction data

We collect only information necessary to operate our services and improve user experience.

HOW USER DATA IS USED

Collected information may be used to:

Process shipment requests
Provide shipment status updates
Send delivery and customs notifications
Provide account and service updates
Respond to customer support inquiries
Send marketing communications (only if you opt in)
Improve website functionality
Comply with legal obligations

We do not sell, rent, or trade personal information.

SMS COMMUNICATIONS & CONSENT

AGC Freight Forwarder LLC (Venetex Express) sends SMS messages only to customers who voluntarily provide their phone number and explicitly opt in through our website forms.

Opt-in occurs when a user manually checks an unchecked consent checkbox on our shipment request form.

Message types may include:

Shipment status updates
Customs processing alerts
Delivery notifications
Account-related communication
Optional promotional messages (if separately consented)

Message frequency varies depending on shipment activity.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at +1 469-996-4608.
Consent to receive SMS messages is not a condition of purchase.

SMS consent and mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Cookies & Tracking Practices

We use cookies and similar tracking technologies to:

Analyze website traffic
Improve performance
Enhance user experience

Users may disable cookies in their browser settings.

Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission method is completely secure. By using our website, you acknowledge this inherent risk.

User Rights

You have the right to:

Request access to your personal data
Request corrections or deletion
Withdraw consent for marketing communications
Unsubscribe from email or SMS communications

To exercise these rights, contact us using the information below.

International Users

Our services are primarily intended for users within the United States.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

AGC Freight Forwarder LLC
Operating as Venetex Express
985 E State Hwy 121 Suite 613
USA
Email: admin@venetexexpress.com
Phone: +1 469-996-4608

Privacy Policy